Our Commitment to Privacy
What Information Do We Collect?
When you visit our Web site, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.
1. Personal Information You Choose to Provide
If you choose to inquire about our services, you may need to give personal information. For example, you may be asked to provide the following information:
• Mailing address
• Email address
• Home and business phone number
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
2. Web Site Use Information
Similar to other commercial Web sites, our Web site utilizes Web server logs to collect information about how our Web site is used. Information gathered through Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
Children’s Information. We recognize a special obligation to protect personal information obtained from young children. Our Website is designed and intended for adults and is not of likely interest to children. The forms on our Site are capable, however, of collecting online information from children under the age of 13 who furnish it without prior parental consent. Upon discovery that any such information has been supplied by children under the age of 13, we will disregard and delete that information. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers without their permission when online.
Information Sent To Us By Your Browser. Like most commercial Websites, we collect information that is sent to us automatically by your web browser when you access our Website. This information typically includes the IP address of your Internet service provider, the type of your operating system, and the type of your browser. The information we receive depends on the settings on your Web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings. We use this information to create statistics that help us improve our Website and make it more compatible with the technology used by our visitors. The information provided by your browser does not identify you personally. However, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we might share our server logs – which contain visitors’ IP addresses – with the appropriate investigative authorities who could use that information to trace and identify individuals. In addition, if you access our Website through an e-mail we have sent you, we may link the information provided by your browser to information in our records that identifies you personally.
Information Collected Using “Cookies”. Like many commercial websites, we use “cookies.” A cookie is a small text file that is placed on your hard disk by a web server. Cookies cannot be used to install computer programs or deliver viruses to your computer. We may use two types of cookies – “session cookies” and “persistent cookies.” We may use “session cookies” to assign a randomly-generated unique identification number to your computer. A session cookie expires after you close your browser. We use session cookies to collect information about the ways visitors use our Website – which pages they visit, which links they use, and how long they stay on each page. We analyze this information, known as “click-through data,” to better understand our visitors’ interests and needs, and to improve the content and functionality of our Website. We may also use “persistent cookies.” These cookies do not expire when you close your browser, but stay on your computer until they expire or you delete them. Each time you visit our Website, our Web server will recognize your cookie. By assigning your computer a persistent, unique identifier, we’re able to create a database of your previous choices and preferences. In situations where these choices or preferences need to be collected again, they can be provided by us automatically, saving you time and effort. Assigning your computer a persistent, unique identifier also helps us keep a more accurate account of how many people visit our Website, how often they return, how their use of our Website may vary over time, and the effectiveness of our promotional efforts. If you access our Website through an e-mail we have sent you or you’ve created a “user identity” during one of your visits, we may link the information provided by our cookies to information in our records that identifies you personally.
Log Files. We may also collect log files that record Website activity, including how many “hits” a particular Web page is getting. These entries are generated anonymously, and enable us to assess overall site activity, track interest in advertised sales, and troubleshoot technical concerns. We also use the log file entries for our internal marketing and demographic studies, so that we can constantly improve the services we provide you. Log files are used internally only, and are not associated with any particular user, computer, or browser.
Spyware. Our Website does not use spyware. The term “spyware” refers to a software program that, when installed on your computer, changes settings, displays advertising, or tracks your Internet behavior and reports information back to a central database. Spyware is usually installed on your computer without your knowledge and can be very difficult to remove.
3. Right of Choice: How Do We Respect Your Privacy Choices?
If you no longer wish to receive our e-mail communications, follow the unsubscribe instructions on our newsletter. These e-mails are sent through our email system. The company maintains an opt-out list to prevent us from sending e-mails to those addresses.
4. External Transfer: How Do We Share Your Information?
Depending on how you’ve interacted with us in the past, and for what purpose, we may share your information in the ways described below:
Third-Party Service Providers. We may use other companies to provide services to our business and clients and fulfill your requests. For example, we may share information with our underwriters or use subcontractors for consulting and administrative tasks. We confirm that our service providers are properly protecting the privacy and security of your information.
Other Limited Circumstances. There are other limited circumstances in which we may share your personal information with third parties. For example, we may disclose your personal information when we, in good faith, believe disclosure is appropriate to comply with the law or a regulatory requirement or to comply with a subpoena or court order; to prevent or investigate a possible crime, such as fraud or identity theft; to enforce a contract; to protect the rights, property or safety of Common Bond Title, LLC or a third party; or to protect your vital interests. In addition, your personal information may be transferred to another company that has acquired the stock or all or part of the assets of Common Bond Title, LLC H.A.W, LLP; for example, as the result of a sale, merger, reorganization, dissolution, or liquidation. If such a transfer occurs, the acquiring company’s use of your personal information will still be subject to this Policy and the privacy preferences you have expressed to us.
We will not otherwise share your personal information with Affiliates, service providers, or other third parties for unknown or unrelated purposes.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers.
We do not share your personal information with any affiliates, strategic partners, or anyone else. Should this policy change, you will be notified and given the opportunity to remove your personal information.
Notice of New Services and Changes
Occasionally, we may use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. You will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer.
How Do We Protect Your Information?
Information Security. We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Evaluation of Information Protection Practices. Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.
Employee Access, Training and Expectations. Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
What About Other Web Sites Linked to Our Web Site? We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.
At Common Bond Title, LLC, we are committed to maintaining the confidentiality, integrity and security of nonpublic personal information provided and entrusted to us, by you, in order for us to provide thorough title search, title insurance and closing services to you, our client. When you provide personal information to us, we believe you should be aware of our policies to protect the confidentiality of that information.
We may collect certain nonpublic personal information about you, but only when that information is provided by you or is obtained by us with your authorization, for the purpose of offering or furnishing services to you. We use that information to evaluate your situation.
The types of nonpublic information we may collect from you can be obtained from interviews, phone calls with you, letters or e-mails, prior and current tax returns you have provided us, documents that you have provided us and other forms or communications including:
Name, address, social security number and asset, liability and income information;
Information about your investment history including your transactions with us and our affiliated companies; and
Information you have authorized us to obtain from others, including but not limited to, brokerage or other financial information.
We may share personal information about you with other companies that assist us in servicing your account or accounts and processing transactions you request. We may share personal information about you among our affiliates to offer or provide further products and services to you. Our affiliates include the following:
Common Bond Mortgage, LLC
APCO Employees Credit Union
We do not disclose personal information about you with nonaffiliated third parties except as permitted or required by law (e.g., disclosures to service client accounts or to respond to subpoenas). We may share personal information about you with nonaffiliated individuals or entities that you have previously authorized, including but not limited to, your other professional advisors and/or service providers (i.e., attorney, real estate agent/broker, accountant, insurance agent, insuring company and other providers).
In addition to that described in this notice, we restrict access to nonpublic personal information about you to employees of our company and, in limited situations, to other nonaffiliated third parties who assist us in providing services to you. Their right to further disclose and use the information is limited by the policies of our company, applicable law, our Code of Ethics and nondisclosure agreements where appropriate. We also maintain physical, electronic and procedural safeguards in compliance with applicable law and regulations to guard your nonpublic personal information. We reserve the right to amend our policies at any time and will notify you should this occur.
Thank you for allowing us to serve you. We value your business and are committed to protecting your privacy. We hope you view our company as your most trusted adviser and we will work to continue earning your trust and respect. Please call us if you have any question or if we can be of further service.
300 Office Park Drive, Suite 230
Mountain Brook, AL 35223
Mountain Brook, AL 35223